Shipping Policy

At Zebusky, we are committed to delivering a seamless and dependable shipping experience for our customers. Please review the details of our shipping policy below for a comprehensive understanding of how we handle order deliveries:

  1. Order Processing
  • Orders are processed and prepared for shipment within 48 hours of confirmation.
  • Once dispatched, a confirmation email containing a tracking number will be sent to you, enabling real-time tracking of your shipment’s status.
  1. Delivery Timelines

We aim to deliver orders promptly within the following timeframes:

  • Metro Locations: Delivery within 4 to 5 working days from the shipping date.
  • Non-Metro Locations: Delivery within 5 to 6 working days from the shipping date.

Please note:

  • Delivery timelines exclude weekends and public holidays.
  • Delays may occur due to factors beyond our control, such as weather disruptions or regional logistical challenges.
  1. Cash on Delivery (COD)

For orders placed via Cash on Delivery, an additional fee of ₹59 will be charged.

  1. Resolution of Shipping Issues

Customer satisfaction is integral to our business. If you encounter any issues with your order, such as:

  • Missing items
  • Damaged items
  • Incorrect items received
  • Others

We encourage you to report the issue immediately through the following channels:

  • Email: care@zebusky.com
  • Phone: +91 9481234658

Our dedicated customer support team will prioritize and resolve your concerns efficiently to ensure your experience with Zebusky meets your expectations.

Thank you for choosing Zebusky. We value your business and are committed to providing you with exceptional service every step of the way.